Helen Eriksen Ltd is committed to preserving the privacy of all visitors to our website at www.heleneriksenweddings.com
Please read the following privacy policy to understand how we use and protect the information that you provide to us in accordance with the Data Protection Act 1998.
When you visit or make an enquiry on www.heleneriksenweddings.com you may be asked to provide certain information about yourself including your name, contact details and email address.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you.
Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.
We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Cookies are small amounts of alpha-numeric information which we may store on your computer to track patterns of visitor behaviour to our website. The information collected in this way can be used to indentify you unless you modify your browser settings.
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at hello@heleneriksenweddings.com. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to hello@heleneriksenweddings.com.